HOUSE POLICY

The Bardon Bowls Club Inc. is committed to providing a safe, relaxed and enjoyable environment where Club members and their guests can meet and socialise responsibly.

Responsible Service of Alcohol & Unduly Intoxicated & Disorderly Patrons

• Management encourage staff to be trained efficiently and effectively for their job

• All front of house staff will be trained in RSA

• A register and copy of Statements of Attainments by Staff are kept by management

• Management constantly reinforce RSA principles and practices in everyday trade

• Management support staff who practice and enforce RSA learning

• Unduly intoxicated patrons will not be served

• Management support staff who do not serve unduly intoxicated patrons

Bardon Bowls Club practises the Responsible Service of Alcohol at all times and reserves the right to refuse service to any patron who appears unduly intoxicated, behaves in a disorderly manner, or is unable to provide valid identification when requested. Patrons must comply with all reasonable staff directions. Failure to do so may result in removal from the premises and/or a ban from the Club. Staff may also refuse service to, or remove, any patron displaying anti-social, unsafe or disruptive behaviour. The Club is committed to providing a safe, respectful and welcoming environment for all members, guests and visitors.

Minors

• All patrons are required to provide acceptable evidence of age

• All minors under the age of 18 years of age must be accompanied by a responsible parent or guardian AT ALL TIMES in the club house and grounds.

Dress Rules

• Neat and casual attire with footwear to be worn in the club house and grounds at all times. (Flat shoes are permitted on the bowling green)

• Headwear is not permitted inside the Club building except for designated special occasions, medical conditions, or religious requirements.

Conduct of Members and Guests

• All members and guests shall abide by the Anti Bullying and Harassment Policy of the Club.

• No member or guest shall abuse, berate, or argue with any Manager or Staff member whilst in his or her course of duty within the Club premises or any location that be deemed the workplace.

• Club members and guests shall at all times while in the club premises, conduct themselves in an orderly and proper manner and shall abide by any direction by Management. Offenders may be dealt with as per the constitution. Insobriety, blasphemy or obscenity will not be tolerated. Management may refuse to serve any persons who appears intoxicated or is creating a nuisance. The offender may be asked to leave the premises and that re-entry may not be permitted until the matter is dealt with by the Management Board. Subject to the Liquor Act 1992.

Car Parking

• Members, their guests, and bona fide visitors are permitted to use the Club’s car park facilities only while they attend the Club. Vehicles are parked at the member’s/owner’s own risk.

• Persons parking their vehicle and not using the Club facilities at the time their vehicle is in the car park, may have their vehicle towed away at that person’s expense. The Club will not be responsible for any loss or damages to the vehicle or its contents as a result of the vehicle being removed from Club premises.

Unclaimed/Lost Property

Lost or unclaimed property handed in to the Club will be managed as follows:

• Valuable lost property will be recorded, including a description of the item, the date it came into the Club’s possession, how it was received, the date it was claimed and the name of the person who claimed it. If the item is not claimed, the record will also note how it was disposed of after the notice period has expired.

• General lost property will be kept in the designated tub near the Club entrance.

Theft or Damage

• The club shall not be responsible or liable for the loss of, theft of, or damage to any article left in the Club, and is not responsible or liable for theft or damages to vehicles parked on Club property.

• Theft of Club items by members will result in exclusion of the member until such time as the theft is dealt with by the Management board

Prohibited Areas

• Members and guests are not permitted, behind the bar, back of house in the kitchen, storerooms, cold rooms, behind the club house and any area deemed prohibited by the club Committee and/or Management.

Noise

• The Bardon Bowls club complies with the BCC Good Neighbour policy. We respect our neighbours and our members and guests are asked to do the same. Exit from the club must be quiet, prompt and respectful. No persons are to remain on site after close. It is the responsibility of the event organiser to enforce vacation of their group from the club and grounds at the agreed at the time of booking or at the time of the club closure.

• All live music to be finished by 10pm.

• We monitor entertainment and patron noise to comply with all prescribed noise levels

Any concerns relating to noise can be directed to the club Community Liaison Officer, annie@bardonbowls.com

Animals

No person shall bring a dog or any other animal into the Club premises with the exception of:

• a person with a disability who is accompanied by the certified guide, hearing or assistance dog the person relies on to reduce the person’s need for support; or

• an alternative handler who is accompanied by a primary handler and the primary handler’s certified guide, hearing or assistance dog for which the alternative handler has a handler’s identity card; or

• an approved trainer, employee trainer or puppy carer who is accompanied by a guide, hearing, assistance or trainee support dog.

Smoking Areas DOSA:

• Smoking in the Club is regulated according to the Tobacco and Other Smoking Products Amendment Bill 2004. Smoking areas in the Club are designated by signage. DOSA is accessible until 8pm in line with club lease.

Bar Tab Policy

A credit card is required to open a bar tab. Any credit card left behind at the end of trading will be automatically charged for the full tab balance, along with any applicable service or processing fees.

Membership

• All party/group bookings are required to be social members as we are a club for members and their guests. Memberships available on the club website.

Large Group bookings

Bardon Bowls Club considers large group bookings to be general bookings over 20 people. All bookings must adhere to all the Terms & Conditions.

Function Bookings

Function bookings are a group of guests that are interested in exclusively using a function space and therefore must meet the minimum spend requirements. All function group bookings must adhere to all the Terms & Conditions and Club House Policy and function hire agreement.

Deposit and payment

To secure your function booking at Bardon Bowls Club, a booking fee and minimum prepaid bar tab spend is required. A 25% non-refundable deposit is required to reserve the club function room with the balance due four (4) weeks prior to the event. A $500 room bond required for 18th and 21st birthday parties. Bonds may apply to groups at the club’s discretion. Bonds are preauthorised on a credit card and not charged unless there are damages and breakages. Large groups outside are to remove and clear away all rubbish prior to departure. Additional cleaning fees will be charged as required for anything over and above the included standard cleaning.

Drinks

Fully licensed venue. No BYO drinks. The club drinks list changes regularly and can change without notice. Drinks may be swapped out for similar option as required, Drinks packages with add-ons are available for club functions. Packages can be tailored further at the discretion of the Events Manager.

Food and Catering

Food trucks are available for Club patrons from Thursday to Sunday. Catering boxes may also be arranged to supplement food truck options. BYO catering is not permitted, with the exception of a cake, and external food delivery services such as Uber Eats are not permitted. Details of food trucks and catering box options are available on the Club website. Function room bookings may arrange external catering; however, the kitchen and back-of-house areas are not available for guest or caterer access.

Guest numbers

We require final numbers no less than 7 days prior to the function booking.

Kids Parties

Subject to availability:

· Friday 2.30pm-4.30pm

· Saturday and Sunday 12-2pm and 2.30pm-4.30pm

· $220 for two picnic tables (up to 20 adults and 20 kids

· $330 for three picnic tables (30 adults and 30 kids) (subject to availability)

· Each table seats 8-10 adults each. (We don’t book seating for kids as they tend to run around)

· Two hours with 15-minute set up prior to start time.

· Booking fee is converted to a club tab for use on the day only and across the bar, for castle passes or for barefoot bowling (or a combination of each). Please see the bar when you arrive to activate. (no refunds or credits on unused portions)

· NO BYO DRINKS of any description. We are a fully licensed venue

· LIMITED BYO FOOD. You can bring a birthday cake only

· Decorating: You are welcome to decorate your allocated tables and bring your own tablecloths. Streamers, confetti, glitter, streamer poppers, piñatas and individually wrapped lollies are not permitted. All decorations and rubbish must be removed before departure. Additional cleaning fees may apply if decorations or rubbish are left on site.

· What if it rains?: Children’s parties and events are held outdoors only. If rain is forecast or occurs, the booking may be cancelled up to the morning of the event, and the booking amount will be held as credit for a future date. The clubhouse is not suitable for children’s parties.

Cancellations

All cancellations must be made no less than 21 days prior to the booking. If the entire function is cancelled after this time, the Bardon Bowls Club will charge 100% of the agreed function spend to the card provided.

Damages

Any damage to Bardon Bowls Club property made by guests, clients or contractors is the personal responsibility of the function organiser (whose name is affiliated with the function or company). All breakages and damages must be paid for.

Security

• Any crowd controllers will wear ID as required by the Security Providers Act 1993

• Management only employs crowd controllers licensed under Security Provider Act 1993

• All crowd controllers are trained in the Responsible Service of Alcohol (RSA)

• CCTV is operational at entries and exits on the premises and throughout the club

• Crowd controllers will regularly monitor inside and outside the premise including carpark

Public Holiday surcharge

There may be a public holiday surcharge at Bardon Bowls Club on public holidays.

The above subject to change without notice.

Inflatable Castle usage

Bardon Bowls Club has an inflatable castle available for children aged 2–10 years on Saturdays and Sundays, 12.30-5.00pm and at other times by special arrangement. Entry is $10. The castle is supervised by a Club employee as an additional safety precaution; however, all children under 18 years of age must be supervised by a responsible adult while on Club premises at all times. Use of the inflatable castle is at the discretion and risk of the child’s parent or guardian, and all displayed safety rules must be followed. Castle safety rules are displayed at the castle and are also set out below.

Weather

In the event of unusual weather patterns, wind, heavy rain fall, lightning or thunder castle will be closed and deflated until deemed safe to use.